Set up The Beach email on Outlook on iPhone
Outlook on iPhone
Open Outlook on your iPhone.
Tap your profile icon in the top left.
Tap the gear icon in the bottom left.
Tap Add Mail Account.
Tap Add an Email Account.
Enter [your name]@thebeach.com and tap Continue.
If Outlook shows provider options or tries automatic setup, choose IMAP or Set up account manually.
On the Incoming mail screen, enter the following and continue:
IMAP server: imap.mailbox.org
Port: 993
Security type: SSL
Email address: [your name]@thebeach.com
Username: [your name]@thebeach.com
Password: Your The Beach account password
On the Outgoing mail screen, enter the following and continue:
SMTP server: smtp.mailbox.org
Port: 587
Security type: STARTTLS
Require sign-in: On
Username: [your name]@thebeach.com
Password: Your The Beach account password
Save the account when prompted.
Close and reopen Outlook.
Send yourself a test email and check that it arrives.
If it does not connect
Check the email address is entered exactly as [your name]@thebeach.com, with no spaces before or after.
Check the username is [your name]@thebeach.com for both incoming and outgoing mail.
Check the password is your The Beach account password.
Check the incoming server is imap.mailbox.org, port 993, security SSL.
Check the outgoing server is smtp.mailbox.org, port 587, security STARTTLS.
Check Require sign-in is turned on for outgoing mail.
Close and reopen Outlook, then test again.
Still not working? Contact support.
